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A traveller organising a passport, visa form and boarding pass on a desk

Documents and visas

Travel Support

Paperwork is often the hardest part of a trip. We help you prepare it properly, and we are clear about what we can and cannot do.

What we do

  • Send a document checklist for your destination and nationality
  • Provide hotel and itinerary confirmations for your application
  • Explain embassy appointment and application steps
  • Arrange travel insurance through licensed partners
  • Answer questions by phone, email or WhatsApp

What we don’t do

  • Guarantee visa approval: only the embassy decides
  • Submit applications on your behalf where the law requires you to apply in person
  • Provide false or misleading documents of any kind

How document support works

  1. Book a callTell us your nationality, destination and dates.
  2. Receive your checklistWe send the documents required and the order to prepare them.
  3. We prepare our partConfirmed bookings and letters our services can provide.
  4. You applyYou submit the application. We remain available for questions.

Visa rules change often. Always check the official embassy or government website before applying. Embassy fees are separate from our service fee.

Talk to a travel planner

Get a call back

Leave your number and a planner will call you to talk through your trip, answer your questions about prices and prepare a personal quotation.

  • Free, no-obligation advice
  • A quotation for your exact dates and group
  • Planners who speak English, Japanese, French and Russian

No obligation. We call back within one business day (9:00–18:00 Japan time).