BESSALOVCommercial Disclosure
This page provides business operator and transaction information for services offered or coordinated through the BESSALOV website.
The applicable contracting party depends on the service selected.
1. Japanese company information
Corporate name: Bessalov Co., Ltd.Trading brand: BESSALOV African ToursRegistered business address: 2-11-13 Misono, Itabashi-ku, Tokyo, JapanEmail: inquiry@bessalov.comTelephone: +81 (0) 50-6864-0006
2. African tour services
Service category: African tours, safari arrangements and related travel coordination.
Agency and representation: Bessalov Co., Ltd. acts as an agent or representative for African tour inquiries and coordination within the scope permitted by applicable law. It does not itself operate or deliver African tours.
Actual tour operator: The relevant Ugandan tourism operator must be identified in the quotation and booking agreement.
Licensing authority: Uganda Tourism Board, where applicable.
3. Japan accommodation services
Service category: Private lodging and accommodation in Japan.
Operator: Bessalov Co., Ltd., subject to confirmation of the relevant property notification or permission.
Accommodation notification or permission number: To be displayed for each applicable property, where required.
Each property listing must provide the applicable accommodation description, price, additional charges, check-in information and cancellation conditions.
4. Prices and additional charges
Prices are displayed in the relevant quotation, tour package or accommodation listing.
Before a customer enters into a contract, the relevant provider must disclose:
- Total price.
- Currency.
- Taxes and applicable charges.
- Payment processing or transfer fees, where applicable.
- Optional services.
- Any additional expenses payable by the customer.
For African tours, the quotation should identify whether international flights, visas, insurance, accommodation, meals, transfers and activities are included or excluded.
5. Payment methods and timing
Payment methods may include bank transfer, credit or debit card and PayPal, depending on the service and payment provider.
African tour payments must follow the payment instructions and deposit schedule stated in the booking agreement.
Japan accommodation payments must follow the payment instructions stated in the relevant property booking conditions.
6. Service delivery
African tour services are delivered by the identified Ugandan tour operator and its contracted local suppliers.
Japan accommodation services are provided at the confirmed Japanese property by the identified accommodation operator.
The customer will receive the relevant service dates, confirmation and delivery details before the service begins.
7. Cancellation and refunds
Cancellation and refund conditions are disclosed in the applicable quotation, booking agreement and service-specific policy.
Please refer to:
- African Tour Booking Terms and Refunds.
- Japan Accommodation Booking Conditions.
Refund eligibility depends on the service agreement, applicable supplier conditions and mandatory law.
8. Complaints and customer support
Customers may contact:
Bessalov Co., Ltd.2-11-13 Misono, Itabashi-ku, Tokyo, JapanEmail: inquiry@bessalov.comTelephone: +81 (0) 50-6864-0006
For African tour complaints, the responsible Ugandan operator will also be identified in the booking documentation.
9. Legal and regulatory information
This disclosure is intended to provide relevant business and transaction information.
The applicability of Japan's Act on Specified Commercial Transactions and other consumer protection laws depends on the actual transaction, service and contracting party. This page does not claim that every legal requirement applies identically to every service.
Where a transaction is subject to statutory disclosure requirements, the responsible business operator will provide the legally required information.